Privacy Policy

Last Updated: January 29, 2025

This Privacy Policy explains how Trip Easy World (a subsidiary of Meditex Global) collects, uses, and protects your data when you book travel and tourism services with us.

1. Definitions
   • Company: Trip Easy World.
   • User: Individual/entity booking tourism services.
   • Personal Data: Any data that can identify you (name, email, passport details for booking purposes).

2. Data We Collect

• Name, Email, Contact Number
• Travel preferences, ID proofs (passport/visa details if required)
• Payment and billing information
• Usage data (website/app interactions)

3. Why We Collect Data

• To process your bookings and reservations
• Communicate travel details and updates
• Ensure personalized travel experience
• Comply with legal obligations (e.g., for international travel)

4. Data Sharing

Data may be shared with hotels, airlines, transport companies, visa agencies, and government authorities solely to facilitate your travel.

5. Data Security

We follow strict protocols to protect your data, but cannot guarantee 100% security due to internet risks.

6. Contact for Privacy Concerns

• Phone: +91 8129131434
• Email: tripeasyworld@gmail.com

SERVICE DELIVERY POLICY (Tour Service Delivery)

1. Scope of Services

Trip Easy World (a subsidiary of Meditex Global) offers:

• Domestic and international tour packages
• Hotel and transport bookings
• Flight and train ticketing assistance
• Visa processing assistance

2. Service Confirmation

• Upon successful booking, confirmation will be sent via WhatsApp or Email, including itinerary and partner details.
• Travel documents and voucherswill be shared at least 3-7 working days before travel date (depending on destination).

3. Service Fulfillment Timeline

• Standard processing and delivery of confirmed itineraries within 1-2 working daysafter payment, unless otherwise specified.
• Peak season or complex packages (international, group tours) may require more time.

4. Partner Network

We work with reputed hotels, airlines, and transport providers, ensuring quality service. In rare cases, if any partner is unavailable, equivalent alternatives will be provided.

5. Addressing Service Issues

If there are issues with hotel stays, transport, or tour arrangements:

• Contact our support team immediatelyfor assistance.
• We will coordinate with partners for quick resolution.

6. Contact Information

• Company Name: Trip Easy World (a subsidiary of Meditex Global)
• Address: 39 Supran Arcade, Palarivattom, Ernakulam, Kerala, India
• GST No: 32AEUPJ3263Q1ZV
• Customer Care: +91 8129131434
• Email: tripeasyworld@gmail.com